At Cottage Stoves Ltd, we are totally committed to maintaining the trust and confidence of visitors to our web site; www.cottagestoves.co.uk. We endeavour to comply at all times with General Data Protection Regulations (GDPR) 2016. In particular, we want you to know that Cottage Stoves Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
This policy covers how information may be taken. It will explain what information we collect, why we collect this information, what we do with the data collected, how it’s stored, how long it’s stored for and how we dispose of it when no longer required.
We also outline what you should do if you have any questions or requests in respect of your personal information or our policies and procedures including supplying contact information of the person that any questions or requests should be sent to.
Within this policy, personal information is deemed as being information about you that is personally identifiable like your name, address, e-mail address or phone numbers and sometimes personal preference, any information that is not otherwise publicly available.
Types of data we collect
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site also to improve the user experience on our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Website Contact Forms
The information collected is used to respond to the initial enquiry and if consent is given, the data collected may be used for marketing purposes for Cottage Stoves Ltd only.
We do not sell, rent or trade any information that we collect from our contact forms
We may also use the details provided to follow up any enquiries or quotations as part of our standard business operating procedures.
We use Facebook and Twitter to promote some of our services, please see the relevant Social Media suppliers own Privacy Policies for information on how your data is used.
How long do we keep your data?
Any data held by us is kept for the minimum legally required period to ensure compliance with accounting guidelines and any product guarantees or service warranties. All data is securely destroyed after the relevant periods have expired.
We may use the details provided to follow up any enquires or quotations as part of our standard business operating procedures and due to the high value and timescales involved with our projects we may hold the information for a number of years.
Access to your personal information
As a data subject you are entitled to view, amend, or delete any personal information that we hold. Email your request to our Data Controller at email@example.com